Coronavirus Response

A message regarding coronavirus (COVID-19)

Updated 3-27-2020

During this time of uncertainty over coronavirus (COVID-19), the health and well-being of our residents, families, and staff remains, as always, our top priority.  By working together, remaining patient, and implementing the best care practices possible, we can navigate this uncertain time together, as a community.

We continue to work through the policies and procedures that we put in place previously, while evaluating this changing situation daily.  We are currently following all Centers for Disease Control (CDC), Centers for Medicare and Medicaid Services (CMS), and Virginia Department of Health guidelines relating to COVID-19.  Due to mounting public concern, and out of an abundance of caution, we have put the following in place in our community.

Modified Visitor Policy

  • No visitors will be permitted until further notice.
  • Limited exceptions may be made in extreme cases or end-of-life care situations.  Express approval must be given; contact our main line for further details.
  • Healthcare providers (e.g., home health staff, visiting physicians, hospice staff, etc.) will be granted access to our community after passing an entry screening process.
  • No vendors will be allowed in our community unless their visit is absolutely essential.

Community Life

  • Communal dining has been suspended.  Meals will be delivered directly to the resident’s room.
  • All group activities and special events have been canceled.
  • Opportunities are being provided for residents to leave their rooms (limiting this to very small groups) several times daily, including spending time outdoors as they are able and as weather permits. We continue to encourage residents to remain in their apartments as much as possible.
  • Friends and family members are encouraged to call their loved ones often.  We believe that frequent phone calls will boost our residents’ moods as they adjust to these changes.
  • Anyone who needs assistance setting up Facetime, Skype, or other type of video chat with their loved one is welcome to call and speak with our Activity Department – they would be happy to help.
  • We also encourage family members, local children, churches, or community groups to send our residents mail, including cards, letters, and artwork to brighten their day! Mail to Chesterbrook Residences, attention: Activity Director, 2030 Westmoreland St., Falls Church, VA 22043.

Our Team

  • Team members are continuing to practice standard infection control procedures.
  • Every team member will have their temperature checked daily before each shift.  Anyone with a fever or cold-like symptoms will be sent home.
  • We are working to implement a new process where all Direct Care staff will change into clean clothes at the beginning of each shift upon arrival to the community.

We know that this is a challenging time for everyone, and we thank you in advance for your cooperation and understanding. We continue to evaluate our infection control process and closely monitor the mental, physical, and spiritual needs of all of our residents.

Should you have any concerns, please call our community directly.

As this situation progresses, we will continue to use this page for future updates.  Stay tuned.